So this story is somewhat off-topic, but after you hear the podcast you'll understand. The back-story is that Amazon emailed (repeatedly) to notify us that some books we had ordered for next-day delivery were shipped and would arrive that afternoon. But then after changing plans to make sure someone was home, we were notified by a telephone call in the late afternoon that the shipper hadn't even bothered to put the books in the mail. Because they wanted to check that we really wanted them.Admittedly, this isn't a bit deal in the scheme of things, but is complaining about it unreasonable? Does it mean we hate China? Because maybe it means we've got other stuff on our plate: you be the judge.